Managers and supervisors are often confronted with problems in human resource management which they are not prepared to resolve. Why? Not because they are incapable of finding the solution, but because they have not been given the appropriate training.

The first step in getting a handle on what may seem to be an overwhelming general personnel problem is to recognize that you are dealing with at least three distinct challenges. A successful manager must develop approaches for resolving each of these three challenges.

Three Key Managerial Challenges
The Manager Lacks Basic Interviewing Know How
This must be the first challenge confronted. The manager who is not a skilled interviewer does not have the tools to learn which candidate has the background and abilities, interest and commitment best suited for the job.

Remember, making the right hiring decision is the best guarantee that you will minimize problems later.

The Manager Is Unfamiliar With The Fundamentals Of Human Behavior
Do you have managers who expect everyone to do things exactly the way they themselves do? This kind of inflexibility usually creates difficulties classified as "communication problems." The best manager has an awareness of both his or her own behavioral style and those of others.